Have you had your physician write out a letter stating that it is an emergency

situation that your cable system remain on? If something would happen to

you, you would need your telephone,and if you are seeing a psychiatrist,

this doctor could write out a statement saying you are completely housebound and the loss of your cable would cause you an undue amount of mental

anguish and stress, as the internet and telephone are your only means of

communication to outside world. I saw this on the back of  form I received

from them recently.  So if you can get your doctors to write letter to this

effect it may make  difference. good luck!!